Send us an email to [email protected] and our client support team would be happy to help get this across to you.You can also find details of all your transactions in the Damex App under Activity.
We love to hear your thoughts on our products and services. Send us an email to [email protected] and we’ll be sure to listen!
Select the Forgot Access code link which you’ll find when opening the app.A member of the client support team will be notified and will give you a hand resetting your access code.
Yes. damex.io is an authorised EMI distributor under MODULR Finance, registered by the FCA and the GFSC, which allows Damex to issue IBANs and sort codes to clients within the Damex ecosystem. damex.io was also among the first authorised DLT providers by the GFSC to provide broker/dealer and custody services . Damex.io UAB is also registered in Lithuania with the FCIS to offer virtual currency exchange and custody services.
You can make payments to your Damex account through your external bank app but not from within the Damex app. We are working on making this possible in the future.
You can use your Damex Card everywhere, as long as you have sufficient balance, there will be no problem. Please note that there are fees imposed on ATM withdrawals above a certain amount per month.
Purchasing and investing in Digital Assets is a high-risk activity which incurs risks which are not inherent in managing traditional financial instruments and other assets. The value of digital assets other digital assets or fiat currencies is not indicative of future performance.
Digital Asset Management Limited is a Company registered in Gibraltar with registration number 116618, with a registered business name and trading as 'Damex'. Damex is licensed by the Gibraltar Financial Services Commission (Licence Number 24738) as a Distributed Ledger Provider to provide custody solutions and broker/dealer services under the Financial Services Act.
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The Damex application is presently undergoing testing and regulatory review and authorisation and the public release and features of the application will be subject to Damex's permissions and authorisations.
Please also see our Risk Notice for further information.