It’s really easy! Download Damex on the App Store or Google Play Store, then sign-up in just a few minutes.

Send us an email to support@damex.io and our client support team would be happy to help get this across to you.You can also find details of all your transactions in the Damex App under Activity.

We love to hear your thoughts on our products and services. Send us an email to support@damex.io and we’ll be sure to listen!

Select the Forgot Access code link which you’ll find when opening the app.A member of the client support team will be notified and will give you a hand resetting your access code.

Yes. damex.io and the Damex Group is regulated and registered in a number of different jurisdictions for different products and services. Damex.io is registered as a partner of an authorised EMI distributor under Modulr Finance, registered with the Dutch National Bank in the Netherlands, by the FCA in the UK and the GFSC in Gibraltar, which allows Damex to issue IBANs and sort codes to clients within the Damex ecosystem in the UK and EU. Damex.io UAB is also registered in Lithuania with the FCIS to offer virtual currency exchange and custody services. damex.io was among the first DLT providers authorised by the GFSC to provide broker/dealer and custody services.

You can make payments to your Damex account through your external bank app but not from within the Damex app. We are working on making this possible in the future.

You can use your Damex Card everywhere, as long as you have sufficient balance, there will be no problem. Please note that there are fees imposed on ATM withdrawals above a certain amount per month.